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Terms & Conditions

Welcome to the Guardian Entertainment website. This site is run and maintained by M-Tech Computers Ltd (“AMO”). These terms of use govern your use of the Guardian Entertainment Site and your relationship with the seller of the goods (“Goods”) that you may purchase through the site. The seller of the Goods is Moviemail, T34 Clothing, Philosophy Football. Guardian News and Media Limited (“GNM”) is not a party to the transaction between you and Moviemail, T34 Clothing, Philosophy Football for the sales of its Goods and because of this, you must accept that GNM does not make any warranty about the Goods or their delivery and any claim you may have in respect of the sale of the Goods is with Moviemail, T34 Clothing, Philosophy Football.

About AMO
How to Order
FAQ's
Disclaimer
Data protection

About AMO

This website is operated by M-Tech Computers Limited, (registered in England and Wales under company no 3088778) of 17 The Oaks Business Park, Clews Road, Oakenshaw, Redditch, B98 7ST and all products advertised are sold and supplied by T34 Clothing, Philosophy Football, Moviemail. For our supplier details, please see the contact us page.

How to Order

Finding items
If you know exactly what you would like to buy, the simplest way to find it is to type its name into the search box (found in the centre of the front page of our site).

Alternatively, you can make your way around the site using the various links until you find what you are looking for, or simply browse until something catches your eye.

To find out more about a product, click on the image of the product. You'll then be taken to that product's page, which shows you an image of the item, more information about the item, an "Buy now" button to add the item to your Basket.

Adding items to your Basket
When you click on "Buy now", the item is added to your Basket (found at the top right-hand corner of your screen). This is a place to store anything you intend to buy. You can remove items from your Basket at any time if you change your mind.

When you're ready to buy, click "Proceed to checkout" to begin filling out the order form.

Completing the order form

The next and final page of the checkout is where you fill in your payment information. We accept the following credit cards: Visa, MasterCard, Delta & Switch.

Fill out your payment details and click "Complete Order" to complete your order.

You are given an order summary showing your order number. Please make a note of this in case you need to refer to it at a later date. Print out a copy of this as your receipt.

Once your payment has been processed you will be sent an email acknowledging confirmation of your order.

Product Specifications
Every care has been taken to ensure that all product descriptions and specifications are correct. Colour reproduction is a good representation, however due to variances in monitor resolutions etc, a slight variance from the actual products can occur.

International Deliveries
During the checkout process, you'll be given the option to choose the Country for delivery from the drop down menu. You will be charged the amount quoted at checkout for delivery. The total delivery charge for the order will be displayed on the last page of the order form, before you submit your order. Orders will be delivered by Royal Mail. Some larger items may be subject to a fixed delivery charge. Where this is the case, the fixed delivery charge will be clearly stated on the product detail page. We aim to despatch all orders within 7-10 Working dates and will confirm by email when your order has been despatched.

FAQs

Where do you deliver?
We currently deliver anywhere in the world. For postage rates outside the UK please call the supplier number on the Contact Us page.

What happens after I place my order?
You will receive a confirmation of order email from us.

When will my order arrive?
The delivery details of your goods will be outlined in your confirmation email. However, you should receive your order within 7 days. In the unlikely event of any delays, we will advise you accordingly.

Do you allow delivery to a different address?
Yes, you can enter a different delivery address to your own address. For example you may want your goods delivered to your work address or as a gift for someone else.

Is your site secure?
Yes, our site is completely secure. To ensure the security of your transaction, we use encypted technology. This means that any page where you enter personal information such as credit card details, the information is encrypted to safeguard your details. Encryption also prevents other Internet users from accessing this information. We only accept orders that are placed using this technology.

How do I return my goods?
At Guardian Entertainment, we want you to be happy every time you shop with us. So, in addition to your 7 day right of cancellation, we have a "total satisfaction" guarantee. This means that if for any reason you are unhappy with your purchase, all you have to do is return it to us in good condition within 30 days from the date of your order and we will issue a full refund for the price of the item.

We will be happy to refund the purchase price in full if the return is a result of our error or a defect. If you receive a damaged or defective item, we will promptly send you a replacement or issue you a full refund after you have returned the damaged or defective title. [You will not be charged any additional shipping or handling fees for replacement shipments.]

The returns policy will be outlined in your confirmation email and on the dispatch note included with your goods. We recommend you use a recorded delivery service to ensure the safe delivery of returned goods as we cannot be held responsible for goods you return that are lost in transit.

What do I do if my goods are damaged or faulty?
You should contact Customer Services in the first instance. The relevant contact details can be found on your confirmation email. You may also contact us on: 0330 3336865, or email to: readeroffershelp@theguardian.com

Disclaimer of Liability

To the extent permitted by law, the Guardian Entertainment Site is provided by AMO without any warranties or guarantees. In particular, AMO does not warrant that the Guardian Entertainment Site or any of its contents is virus free. You must take your own precautions in this respect as neither party accepts any responsibility for any infection by virus or other contamination or by anything which has destructive properties. Although AMO will do its best to provide constant, uninterrupted access to the Guardian entertainment Site, it does not guarantee this. It accepts no responsibility or liability for any interruption or delay.

To the fullest extent allowed by applicable law, you agree that AMO will not be liable to you for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the Guardian Entertainment Site.

If AMO is found to be liable to you, its liability (whether arising in negligence or otherwise) will not under any circumstances exceed the greater of (a) £500, or (b) an amount equal to the sums paid or payable by you in respect of the order to which such liability relates.

Nothing in these terms of use shall exclude or AMO liability for personal injury or death caused by negligence.

Data Protection

Your information will be used in accordance with the AMO privacy policy.